Refund policy

Return & Refund Policy – Alibaba Fabrics

1. Overview
Alibaba Fabrics apne customers ko high-quality gents suits aur perfumes provide karta hai. Customer satisfaction hamari priority hai, lekin kuch conditions ke under hi return aur refund accept kiye jate hain.

2. Return Time Frame

  • Aap product receive hone ke 7 din ke andar return request kar sakte hain.

  • 7 din ke baad koi return ya refund request accept nahi ki jayegi.

3. Return Eligibility
Return sirf in situations me accept hoga:

  • Product damaged ya defective ho

  • Wrong item deliver hua ho

  • Size issue (sirf suits ke liye, agar product bilkul unused ho)

4. Non-Returnable Items

  • Perfumes (hygiene aur safety reasons ki wajah se)

  • Used ya worn suits

  • Products without original tags aur packaging

  • Discounted ya sale items

5. Return Process

  • WhatsApp ya email ke zariye hamari support team se contact karein

  • Apna order number aur product ki clear pictures share karein

  • Approval ke baad aapko return address provide kiya jayega

6. Refund Policy

  • Refund sirf approve hone ke baad process hoga

  • Refund 5–10 working days ke andar issue kiya jayega

  • Shipping charges non-refundable honge

  • Refund same payment method ke through diya jayega (ya bank transfer)

7. Exchange Policy

  • Exchange sirf suits ke liye available hai (size change)

  • Exchange request bhi 7 din ke andar hi accept hogi

  • Exchange ka shipping cost customer bear karega

8. Important Notes

  • Product bilkul unused hona chahiye

  • Company kisi bhi return ko reject kar sakti hai agar conditions meet na hoon

  • Color thoda different ho sakta hai lighting aur screen ki wajah se, is par return applicable nahi hoga

9. Contact Us
Agar aapko kisi bhi tarah ki help chahiye ho, to hamari support team se contact karein:

  • WhatsApp: 03003300496

By purchasing from Alibaba Fabrics, you agree to this Return & Refund Policy.